Reference

Open mpo surga Privacy Policy First

Q: Can I ask for my account data to be corrected?

Yes. Contact live chat, WhatsApp, or privacy@mposurga.cc with your username, registered mobile number, and the field that needs correction. We check ownership before changing any account record.

Your account data, wallet records for DANA, OVO, GoPay and QRIS, cookie choices, and support messages are covered here before you open an account with us.

DANA recordsOVO receiptsGoPay checksQRIS logsSupport 10:00-22:00 WIB

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Explore How Policy Covers Your Account

mpo surga Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy posture starts with account control: we collect only the data needed to create your profile, secure your wallet, process support requests, and keep payment records matched to the right username. When access or eligibility comes up, our wording is simple: it depends on local

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law. For DANA, OVO, GoPay, and QRIS, we store transaction references, time stamps, status values, and the account details you submit during the payment step. We do not ask you to send full wallet passwords or one-time codes in chat. We may use device and cookie
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data to keep you signed in, detect duplicate sessions, and remember your language choice. If a record must be changed, our support team checks the request against the registered mobile number before editing it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check Privacy Help Through Our Channels

Privacy requests need a clear route, so we keep three contact paths tied to your account email or mobile number.

Live chat Use live chat from the account menu for quick privacy questions between 10:00 and 22:00 WIB. We confirm your username and mobile number before discussing wallet records or cookie settings.

WhatsApp desk WhatsApp is useful when you need to attach a screenshot of a QRIS status or account error. Send only the masked wallet view; we will never ask for your password or OTP.

Email requests For correction, access, or deletion requests, email [email protected] with your username, registered mobile number, and the date of the record. Email keeps a clear trail for policy handling.

DATA CONTROLS

Browse Your Data Controls Inside Account

Privacy handling touches every account step, from OTP confirmation to wallet checks and session records.

Account details

When you create an account, we keep your username, mobile number, hashed password, OTP status, and login history. This lets us confirm that privacy requests come from you, not from another person using your device.

Payment trails

DANA, OVO, GoPay, and QRIS records are kept with reference IDs, time stamps, and status values. We use them to match deposits and withdrawals to your wallet without exposing full wallet credentials.

Cookie choices

Cookies help remember your session, language preference, and security checks on mposurga.cc. Open Account > Privacy > Cookie Choices to adjust non-essential cookies; required security cookies stay active for account protection.

Device sessions

Account > Security > Active Sessions shows recent browsers and phones linked to your account. If you do not recognise a session, change your password and contact us through chat during service hours.

Retention window

We keep account and payment records only as long as needed for disputes, security checks, and legal duties where local law permits. Older support chat data may be archived with restricted staff access.

Change requests

You can ask us to correct profile data, close an old device session, or remove non-required contact details. We verify the request through your registered mobile number before changing account records.

Discover Privacy Answers Before You Join

Privacy questions usually come up before you open an account or when a wallet record looks wrong. The answers below focus on data we collect, why we keep it, how you can reach us, and what steps we use before editing records. If your question involves eligibility, access depends on local law. We keep the wording plain so you know what to send and what not to share.

We collect your username, mobile number, password hash, OTP status, device session, cookie choices, and payment references. These records help us secure access, answer privacy requests, and match wallet activity to your account.

Payment records show whether a DANA, OVO, GoPay, or QRIS transaction reached your wallet. We keep reference IDs and status values so support can trace a payment without asking for wallet passwords.

Yes. Contact live chat, WhatsApp, or [email protected] with your username, registered mobile number, and the field that needs correction. We check ownership before changing any account record.

Cookies on mposurga.cc remember sessions, language choice, and security checks. You can open Account > Privacy > Cookie Choices to adjust optional cookies, while security cookies remain active for sign-in protection.

Only staff assigned to support, security, or privacy handling can access your messages. They see the details needed to answer the request, such as username, payment rail, time stamp, and device clue.

We keep records for as long as needed to manage disputes, security checks, and legal duties where local law permits. When data is no longer needed, we archive, anonymise, or delete it.

Send your username, registered mobile number, request type, and any masked screenshot that helps us locate the record. Do not send wallet passwords, full OTP messages, or unrelated private documents.

Open mpo surga Privacy Policy First

Check Privacy Help Through Our Channels

Browse Your Data Controls Inside Account

Account details

Payment trails

Cookie choices

Device sessions

Retention window

Change requests

Discover Privacy Answers Before You Join

01 What data do we collect when I open an account?

02 Why do you keep DANA, OVO, GoPay, and QRIS records?

03 Can I ask for my account data to be corrected?

04 How do cookies work on mposurga.cc?

05 Who sees my support messages?

06 How long do you keep privacy records?

07 What should I send for a privacy request?

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